Get everything but “Grow the business!” off your to-do list
Outsourced customer service and back office support that set you free to scale
What happens when you outsource your back office functions, or customer support, to People First BPO?
You say goodbye to the stress and busy-work of managing day-to-day business operations
Your administrative tasks get done meticulously, on time, every time, making your business run more smoothly than ever.
Your customers feel thrilled to be taken care of promptly and attentively (watch your customer satisfaction rate rise!).
You - and your in-office team - can dedicate far more focus and energy to doing what you do best.
Freed of extra employee management and office tasks, you get to enjoy work more.
You scale faster and more cost-effectively than you ever thought you could.
Ready for results like these?
What can we help you with?
Customer service
Order-taking
Bookkeeping
Data entry
Scheduling
Collections
Whether you need just one virtual secretary or a full team of outsourced customer service support agents, we’re here to keep your business operations running smoothly – and to grow seamlessly along with you as you scale.
Not sure exactly what you need?
Book a free consult so we can analyze your needs and start creating the right BPO strategy for your business
Why clients love People First
Testimonials
Our facilities are technically well-equipped for your success - and your security
Fully redundant internet and backup power
Our offices are equipped with battery and gas generator backup power, as well as redundant high-speed internet service from two of the country’s top internet service providers.
24/7 Operation
Need outsourced customer service support at night? At other off-peak times? We’ll set up teams to cover your needs round the clock.
24/7 Security Guards
We’re just as careful with your business’s security as you are. While our office is located in one of the best and safest neighborhoods in Santiago, we still keep our HQ protected both by live guards and our sophisticated CCTV camera system.
Multi-layered Data Security
To start, we protect our network with a state-of-the-art firewall. All your work gets done on your cloud-based platforms or remote servers. We encourage clients not to store any vital information on our local computers or servers. Also, when hiring employees, we make sure to take only those with trustworthy reputations. And each employee signs a confidentiality agreement before beginning work for you.
Industries we’re currently helping
Wholesale distributors
Freight-forwarding/ trucking
Real estate management
Amazon sellers
Third-party logistics
Healthcare providers
Don’t see your industry here? If your field is new to us, we’ll research it until we understand it well enough to provide targeted BPO support and advice.
Cross all these tasks off your employee-management to-do list:
How will you use the extra hours you’ve gained?
Cross all these tasks off your employee-management to-do list:
HR
Accounting
Payroll
Training
Employee supervision
IT/network operations
Maintenance
