People First BPO is about growth Your growth.

BPO services from partners focused on helping you scale

You shouldn’t have to lose opportunities for growth because you don’t have the right people supporting you.

You shouldn’t have to put off scaling because you’re not sure you can take on the task-load – or the cost – that comes with hiring the people you need.

You shouldn’t have to worry about losing customer satisfaction because you’re stretched too thin to provide a level of service you’re proud of.

That's why at PFBPO, we provide:

Outsourced back office support that keeps your business running smoothly

Outsourced customer service support that keeps your customers feeling well-taken-care-of

Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries

Educated, English-savvy customer service reps with communication skills polished enough for high-end customers

Partners on the management level who respond within minutes to any question or need

Why clients love People First

Testimonials

The BPO vendor who cares

With us, you’re not just another client account. Your growth vision becomes ours. From employees to C-suite, we’re:

Driven

We’re a growth-oriented bunch, constantly learning and sharpening our skills and know-how so we can maximize your BPO investment - and your business growth.

Driven

We’re a growth-oriented bunch, constantly learning and sharpening our skills and know-how so we can maximize your BPO investment - and your business growth.

Book a discovery Call +

Trustworthy

We deliver on our promises to the max - on time, everytime, excuse-free. We keep communication with both our clients and team members open, honest, and transparent.

Trustworthy

We deliver on our promises to the max - on time, everytime, excuse-free. We keep communication with both our clients and team members open, honest, and transparent.

Book a discovery Call +

Clear

We’re meticulous in making sure everyone knows exactly what’s expected of them - and equally careful about holding team members accountable to fill those expectations.

Clear

We’re meticulous in making sure everyone knows exactly what’s expected of them - and equally careful about holding team members accountable to fill those expectations.

Book a discovery Call +

Respectful

Everyone at People First, from clients to employees, is treated with respect and dignity. This culture of care and respect enables our employees to thrive - and invest their enthusiasm, confidence, and professionalism in their work for you.

Respectful

Everyone at People First, from clients to employees, is treated with respect and dignity. This culture of care and respect enables our employees to thrive - and invest their enthusiasm, confidence, and professionalism in their work for you.

Book a discovery Call +

Team members you’ll be proud of

Get to know a few of our stellar staff members.

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The People First BPO process

Discovery

We learn your business, defining your outsourcing needs and dealing with the technical side of working together successfully.

Candidate- Vetting

We recruit and pre-qualify potential hires, brining you only those well-suited to your needs.

Client Interviews

You interview your pre-vetted candidates, providing feedback until you’ve found team members you’re happy with.

Employee Onboarding

We bring your selected candidates through the PFBPO hiring and training process. Then you provide your business-specific training.

Ongoing Support

We keep your BPO team accountable, productive and well-taken-care of, working with you to ensure you’re maximizing your BPO investment

Get In Touch

Start building your People First BPO team today